Not wanting to boast but we get ALOT of customer feedback – and most of it is good, we’re pleased to say. Yet there seems to be 4 main reasons that once you are a customer of Real Nappies you don’t leave (don’t worry it’s not because we tie you to our diapers)!   Well Why Then?

Well it’s simple really:

1.     Second to none Customer Service. Our Customer Service Team are AWESOME!  They truly are amazing.  Best of all they believe in the product.  All the people on our team use Real Nappies cloth diapers, whether on their own kids, friend’s kids or their grandchildren.  So yes, we know what we are talking about when you ask us a question, and yes, we do use them ourselves!

2.     2-Child Guarantee. That’s right we guarantee our products through 2 of your children*.  So if your Velcro no longer sticks, or your stitching on your diaper cover is coming undone, we replace it (Terms and Conditions do apply).  Do you know of any other reusable diaper that offers this fantastic guarantee?

3.  Real Nappies Work. Well put simply, Real Nappies do what they say they do!  Real Nappies Cloth Diapers do not leak when used properly, Real Nappies prevent diaper rash, save the environment and save you a whole heap of money to boot: so why wouldn’t you use them and stick with them?

3.     Excellent Quality. Well for starters there is no way we could offer such a fantastic 2-child guarantee if our products weren’t top notch quality.  We have scouered the globe for the best quality products we can buy.  Our cotton cloth diapers have the ‘Okeo-tex certification’ and are made of the best Indian Cotton money can buy, our diaper wraps and cotton cloth diapers are used in Day Care Centers and Hospitals in New Zealand, and our flushable, biodegradable diaper bioliners are sold by the truck load to customers around the globe.  We’ve been in the cloth diaper market for over 7 years now and we pass on these years of experience to you, we’ve saved you the hassle of searching for the best cloth diaper system on the market:

Congratulations: you’ve found them…. Welcome to REAL NAPPIES.

So just what is öko-tex?

Oko-Tex (sounds like echo-tex) is a process of testing that checks for over 100 harmful substances.  Our cotton diapers go through a pain-staking process whereby they are tested for over 100 harmful substances.  Oko-Tex is the evaluation standard for the human ecological standard of textiles.

Why do we love öko-tex?

When you deal with Real Nappies you will know from the beginning that you are dealing with a company that cares, well Oko-Tex have the same ethos.  The testing that our cotton diapers undergo is absolutely exhaustive, every thread, every stitch, every layer is tested for over 100 harmful substances.  Plus to achieve certification our cotton diapers must be regularly re-tested to remain certified.  

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